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Microsoft continues to offer the MS13-036 update minus the troublesome patch through Windows Update. In the latter case, Microsoft eventually blamed the Alureon rootkit, saying that only already infected PCs were incapacitated by recurring BSODs. Two years later, large numbers of Windows XP systems crashed after receiving a security update.
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In 2008, for example, an update that set the stage for the upcoming Windows Vista Service Pack 1 (SP1) sent some machines into a spiral of endless reboots. This was not the first Microsoft update to cripple customers' computers. Users who have received the MS13-036 update should, if possible, not reboot the PC before uninstalling the faulty fix. Microsoft published instructions on removing the patch. "In order to provide the additional security functions, G-Buster has to interfere with low-level functions of Windows, similar to software such as anti-virus and host intrusion detection systems," Kandek said. MS13-036, the security update that included the guilty patch, addressed four different vulnerabilities in the Windows kernel-mode driver, and was part of a nine-bulletin Patch Tuesday on April 9.īecause the update had modified the kernel-mode driver, Kandek wasn't surprised that security software was involved. In Brazil, affected PCs seemed to be limited to ones with the "G-Buster" plug-in - a widely used browser security add-on that many of the country's banks require their customers to install, said Wolfgang Kandek in an email today. Microsoft, however was vague about the causes of the BSODs and endless reboots, saying only that, "We've determined that the update, when paired with certain third-party software, can cause system errors." In a support note of its own, Kaspersky tied the CHKDSK issue to Windows Vista or Windows 7 PCs, or Windows Server 2008 or Server 2008 R2 servers, that had its software installed and had received the flawed Microsoft patch.